TERMS OF SERVICE.
Last Updated: February 12, 2026
1. Acceptance of Terms
By accessing or using Petshack.au (the "Service"), you agree to be bound by these Terms of Service. Petshack.au is a nation-wide service operating across all states and territories of Australia. If you do not agree to any part of these terms, you may not access our services.
2. Comparison Service Scope
Petshack.au is an aggregate price comparison platform serving pet owners across Australia. We compare prices from 40+ trusted Aussie retailers. We do not sell products directly. All transactions occur on third-party retailer websites. We are not responsible for the quality, delivery, or safety of any products purchased through links on our platform.
3. Nationwide Australian Operations
Our platform is designed to provide price transparency for pet products available and deliverable within Australia. Pricing and availability may vary based on your specific location within Australia, governed by the shipping policies of the individual retailers featured on our platform.
4. User Accounts
When you create an account with us, you must provide accurate and complete information. You are responsible for:
- Maintaining the confidentiality of your password.
- All activities that occur under your account.
- Notifying us immediately of any security breaches.
5. Intellectual Property
The Service and its original content (excluding product data from retailers) are and will remain the exclusive property of Petshack.au and its licensors. Our trademarks and brand identity may not be used in connection with any product or service without prior written consent.
6. Limitation of Liability
In no event shall Petshack.au be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our comparison tool or any reliance on the pricing data provided.
7. Governing Law
Legal Jurisdiction
Australia
Quick Check
Must be 18+ to create an account.
One account per individual pet lover.
Serving all Aussie states & territories.